The CyclErie Way

"Focused on the needed repairs and did not try to upsell me for performance improvements that I did not need. Will definitely go back there again if needed."

"The staff was incredibly helpful in getting me into the right bikes and tires for my needs without overselling me."

"We had a crazy toddler with us taking up our attention and all of them were very patient with us. They weren't afraid to talk through all of the options… and they did it without pressuring us towards a sale."

"The service guy was very knowledgeable, explained why most of the company's accessories are no good for my bike… and made some suggestions as to what I could do."

"I was pleased to see they didn't add an assembly fee like so many others do… No pressure to buy. Bought Sunday, picked up Tuesday. Beautiful bike."

"We were able to test ride several different models on the Coal Creek Trail, which gave us an excellent opportunity to find the right bike for us."

"They let my son and I take a long test ride so we could really get a feel for the different models. Applying for the CO tax credit was quick and easy. We will be returning as customers. 10/10!"

"We came in 30 mins before close and they let us test ride a couple of bikes and answered all of our questions."

"Thank you for all of your recommendations and help in finding the right size bike for my stature (I'm only 4'8")."

"We even took it for a spin with our two toddlers and fell in love… Thanks for answering all of our questions and being patient with us!"

"Nice to find that at a place with a robust demo fleet and a well stocked inventory as well."

"Most recently my son's bike needed a repair. They did it right there on the spot, no appointment. They were finished with the repair super fast too!"

"We called four e-bike shops to help us find parts to fix our Super73. CyclErie was by far the most knowledgeable and helpful."

"Jim in the service department is awesome and his team works efficiently and with care and courtesy."

"Just had my bike serviced for the first time and I was instructed on how to keep my bike in good running condition."

"They replaced my tire's valve core quickly and at no charge. Thank you for the fix so we could continue our enjoyable ride around Erie's cute town."

"Highly recommend buying their lifetime flat repair. I've already used it twice and their turnaround is super fast."

"We had a repair done (honoring our warranty). It was easy to get a hold of the staff for updates and everyone is always very kind."

"Quick turnaround as promised! Friendly staff and owner!"

"They treat you like family and you notice it immediately… I brought my e-bike in for repairs after I wrecked it and they came out and unloaded the bike off my bike rack without even being asked."

"I'm not from the area, so they gave me a map and sent me on the most fantastic trail. I had the best day ever!"

"Even on pick up day there weren't any appointments left but they let me come pick it up anyway a few minutes before they closed up shop."

"The technician was very friendly and went over all the features of the bike and the app on my phone. They helped me load it up and reminded me to come back by if I had any issues. Truly a business that cares about their customers."

"I was kept in the loop about the arrival time. They also gave me an excellent price for my trade-in. Excellent process from start to finish."

"If one staff member can't answer your questions… they refer you on and get you the help you need."